At Betbaj, your personal privacy is our top priority. This policy clearly explains what information we collect, why we collect it, and how it is kept secure.
Last updated: January 1, 2026 | Estimated reading time: 8–10 minutes
Welcome to Betbaj. This Privacy Policy clearly explains our approach to your personal information. By using the Betbaj platform, you agree to this Privacy Policy.
This policy applies to the betbaj.ws website, mobile app, and all related Betbaj services. We adhere to international data protection standards and comply with applicable laws in Bangladesh.
If you have any questions about this Privacy Policy, feel free to reach out to our support team directly. We are ready to answer all your queries.
Betbaj only collects the information necessary to run our services smoothly. We believe in the principle of "less data, more security."
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | Account Verification & KYC |
| Contact information | Phone number, email address | Account Registration & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Usage Data | Betting history, login timestamps, device type | Service Improvement & Security |
| Technical Information | IP address, browser information, cookies | Fraud Prevention & Security |
We never ask for or store your bank account password, mobile banking PIN, or any other sensitive financial credentials.
Betbaj uses collected data solely for its stated purposes. No information is used beyond what has been declared.
Betbaj follows the highest industry standards to protect your personal information. Our servers are hosted in internationally certified data centers with strict physical and cybersecurity measures in place.
Data retention period: Information for active accounts is retained for the duration of the service. After an account is closed, data is deleted within 5 years unless retention is required by law.
Betbaj does not sell your personal data to any third party. However, limited information may be shared with trusted partners under specific circumstances.
All third-party partners are required to comply with Betbaj's privacy standards. They may only use data for the specified purpose and are prohibited from using it for their own business interests.
Betbaj uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies will prevent you from logging into your account.
You have the following rights regarding your information at Betbaj. To exercise any of these rights, please contact our support team.
You can request to know what information we hold about you.
You can request a correction if any of your information is inaccurate.
You may request deletion of your data unless we are required by law to retain it.
You can request that we stop processing your data for specific purposes.
You can request a copy of the data we hold about you.
You can opt out of promotional messages at any time.
To exercise any of the rights above, email us at support@betbaj.ws or reach out via live chat. We will respond within 30 business days.
Betbaj strictly does not collect any information from individuals under the age of 18. Our services are intended exclusively for adults.
If we discover that a minor's information has been collected by mistake, that account will be immediately closed and all associated data will be deleted. If you suspect a minor is using this platform, please let us know.
Betbaj may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or platform notification.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. The date of the latest update is always shown at the top of the page.
For any privacy-related questions, concerns, or complaints, please get in touch with us. We are always ready to assist you in Bengali.
We take all privacy-related complaints seriously and provide an initial response within 48 business hours.
Your Data Is Secured Through Technology and Policy
Every login, transaction, and piece of personal information is protected with 256-bit SSL encryption. No outside party can intercept your data in transit.
OTP verification is mandatory at login. An additional security layer is activated for logins from new devices or suspicious locations.
Your data is stored in internationally certified data centers maintained to the highest standards of physical security and cyber protection.
Third-party cybersecurity experts regularly audit Betbaj's systems. Any vulnerabilities identified are resolved promptly.
Betbaj staff can only access information relevant to their specific role. All access is logged and reviewed on a regular basis.
You will receive instant SMS or email alerts for any new login, password change, or unusual activity on your account.